Support and Warranties
Eagle tow tractors are designed to share many common components, which allows for quicker repairs, meaning less down-time. Our goal is to keep every component in stock. Typically, over 95% of all Eagle parts orders are shipped the same day. That is another way Eagle Tugs gives you exactly what you need, right when you need it.
To order new parts, or for any parts support needs, please call 800.671.0431 (+1 734.442.1000) or email us at firstname.lastname@example.org.
If you have a technical question or need help with a complex maintenance issue, Eagle technical support specialists are available to help you. Please contact our technical support team at 800.426.6301 (option 6) or email them at email@example.com.
The Eagle 3-Year/3,000-hour Warranty covers all TT, eTT, XM, XL, eXL and USATS tow tractors used in aviation applications.
The Eagle Standard 1-Year/2,000-hour Warranty covers all MTT, RTT, STT and Transit Pro tow tractors, and all Eagle models which are used in non-aviation/industrial applications.
Eagle Bob Tails are covered under Ford Motor Company's Standard Warranty for each respective Ford truck model.